Domain Name Release and Auction Service Agreement

Dear User,

Thank you for choosing the Domain Name Release and Auction Services provided by the NAMEZS platform!

Before using this service, please carefully read the contents of this Agreement. Once you click confirm or actually use this service, it shall be deemed that you have read, understood, and accepted all the terms of this Agreement, and are willing to be bound by it. If you have any questions about this Agreement, please contact NAMEZS customer service in a timely manner, and we will provide an explanation.

1. Definitions

1.1 “Domain Name Release” refers to the registrant voluntarily applying to release a domain name from their account more than 60 days before its expiration date, making it available to the public.

1.2 “NAMEZS” refers to the domain name back-order platform that provides users with the systems, technology, and related support necessary to conduct online domain name pre-order and bidding activities.

1.3 “User” refers to NAMEZS members who engage in domain name transactions through NAMEZS’s domain name system, including individual users (natural persons, sole proprietorships, partnerships, and self-employed entities) and institutional users (government agencies, corporations, partnerships, public institutions, social organizations, and other organizations).

1.4 “Auction” refers to the transaction method in which a released domain name, if two or more users express interest, enters a bidding process.

1.5 “Unsold” refers to the situation where no one pre-orders the domain name after its release or the auction fails, resulting in the domain name entering unsold status.

1.6 “Buyer” refers to a registered user who participates in the domain name release or auction through the NAMEZS platform and successfully obtains the domain name.

1.7 “Release Failure” refers to a situation where the domain name fails the verification (such as being on hold, serverProhibited, etc.) and cannot enter the release or auction process.

1.8 “Reserve Price” refers to the minimum transaction price set by the user at the time of release. If the bidding does not reach this price, the transaction is considered unsuccessful.

1.9 “Clean Domain Name” refers to a domain name with no history of malicious use, not listed on any blacklist, not subject to DNS pollution, not involved in intellectual property disputes, and can be normally resolved and used in the user’s region.

2. Service Process

2.1 The user submits a release application, and the platform conducts a verification: if verification fails, the release is unsuccessful; if it passes, the domain enters a releasable status.

2.2 If the domain is not pre-ordered by any user, it will become unsold after release (no unsold fee will be charged); if there is a pre-order, the domain enters the auction stage after release.

2.3 If the auction is successful (bid exceeds reserve price), the transaction proceeds to settlement; if the auction fails, the domain becomes unsold and an unsold fee will be charged.

3. Eligibility Requirements

3.1 Users must ensure that the domain name to be released is clean and not used for illegal purposes.

3.2 NAMEZS reserves the right to refuse to process release applications for domain names that do not meet the requirements.

3.3 NAMEZS reserves the right to conduct all verifications.

4. Fees and Settlement

4.1 Users participating in the auction must pay a deposit; after a successful auction, payment must be completed within the specified period. If the buyer fails to complete the payment on time, it will be considered a breach of contract. The platform has the right to immediately freeze the buyer’s account and handle it as follows:

4.1.1 The buyer’s deposit will be directly forfeited and not refunded;

4.1.2 10% of the deposit amount will be paid to the seller as liquidated damages;

4.1.3 The remaining amount will be retained by the platform as liquidated damages to cover losses caused by the buyer’s breach.

4.2 If the winning bidder fails to pay, in addition to forfeiting the deposit, a penalty will be charged.

4.3 The platform charges service fees as follows:

For sold domains: a service fee based on the transaction price (15% for regular users, 10% for resellers).

Unsold fees: USD 1.00 per domain for regular users, USD 0.50 per domain for resellers.

4.4 The user agrees that in the event of any dispute arising from fee adjustments, NAMEZS shall be exempt from litigation or arbitration except as explicitly provided by law.

5. Rights and Obligations of NAMEZS

5.1 NAMEZS only acts as a platform for domain name release and transactions. Any consequences arising from user misinterpretation, operational errors, or negligence during independent operations shall be borne by the user.

5.2 NAMEZS does not guarantee or commit to the actual transaction results between users.

5.3 NAMEZS has the right to decide the scope of services provided to users and may, based on business development needs, add, delete, update, adjust, or cancel service functions or types.

5.4 If abnormal transactions are detected, NAMEZS has the right to terminate the transaction between the parties or declare it invalid, and may determine whether the transaction is abnormal and take appropriate measures.

6. Rights and Obligations of Users

6.1 Users must provide true, legal, and valid information and are fully responsible for activities conducted through their accounts.

6.2 Users have the right to use this service to release domain names and participate in auctions, and have the obligation to comply with platform rules, pay related fees, and not engage in activities that disrupt market order.

6.3 Users should not trust any online information involving loans, password requests, or other property-related matters without verification; for any financial operations, always verify the other party’s identity and pay attention to NAMEZS’s fraud prevention notices.

6.4 Users must not use NAMEZS’s domain transaction rules to engage in illegal activities, including but not limited to credit card cash-outs and money laundering. Funds used to pay for domain purchases must be from legal sources. Users shall be solely responsible for illegal transactions arising from improper sources of funds, and NAMEZS shall not be liable.

6.5 Users understand and agree that if NAMEZS itself or through other third parties (including but not limited to government agencies, competent authorities, courts, domain name management organizations, etc.) determines that certain domains are involved in violations or illegal use, NAMEZS has the right to terminate the service and take other necessary actions, including but not limited to removing the domain from listings, locking the domain, prohibiting modification and transfer of domain information, and declaring the transaction invalid.

6.6 Users understand and agree that NAMEZS has the right, at its discretion, to take measures against users who maliciously disrupt the transaction market, including temporarily freezing transaction functions, blacklisting, permanently revoking domain transaction permissions, and restricting other account operations.

7. Force Majeure and Liability

7.1 Users understand and agree that during the use of this service, they may encounter risks such as force majeure and unexpected events that may cause service interruptions. “Force Majeure” refers to objective events that are unforeseeable, unavoidable, and insurmountable and have a significant impact on one or both parties, including but not limited to government actions, natural disasters, pandemics, wars, strikes, hacker attacks, computer viruses (such as Trojan horses, worms, etc.), technical adjustments by telecom departments, or other similar events. In such cases, NAMEZS will make every effort to cooperate with relevant parties for timely repairs, but shall be exempt from liability to the extent permitted by law.

7.2 In case of disconnection, attacks, or other unexpected events, NAMEZS reserves the right to adjust the content and manner of services. NAMEZS shall not be liable for losses caused thereby.

7.3 To the extent permitted by law, NAMEZS shall not be liable for service interruptions or disruptions caused by:

Computer viruses, Trojans, or other malicious programs, or hacker attacks;

Failures in software, systems, hardware, or communication lines of the user or NAMEZS;

User errors in operation;

Use of the service through unauthorized means;

Other situations beyond NAMEZS’s control or reasonable foresight.

7.4 Users understand and agree that during the use of this service, they may encounter risks from network information or other user actions. NAMEZS shall not be responsible for the authenticity, applicability, or legality of any information, nor for damages caused by infringement or domain name disputes. These risks include but are not limited to:

7.4.1 Threatening, defamatory, or illegal content from anonymous or impersonated sources;

7.4.2 Psychological, physical, or economic harm caused by deception or misleading information;

7.4.3 Disputes over domain ownership or transfer;

7.4.4 Other risks arising from network information or user conduct.

8. Governing Law and Dispute Resolution

8.1 This Agreement shall be governed by the laws of the Republic of Singapore.

8.2 Any disputes arising from this Agreement shall be resolved through negotiation; if negotiations fail, the disputes shall be submitted to the competent courts in Singapore.

9. Miscellaneous

9.1 This Agreement takes effect upon user acceptance. NAMEZS has the right to amend the contents of the Agreement based on operational needs and will publish such amendments in advance.

9.2 For matters not covered in this Agreement, other publicly available rules of NAMEZS’s platform and relevant national laws and regulations shall apply.